Difference between revisions of "ROI on usability"
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Revision as of 11:42, 27 August 2017
Establishing ROI on usability:
Guides from the NN Group
Reports to purchase
- https://www.nngroup.com/reports/intranet-research-overview/
- https://www.nngroup.com/reports/usability-return-on-investment-roi/ --- Some examples of websites and the cost justification for usability:
- https://www.nngroup.com/reports/10-best-intranets-2017/ (Intranet Design Annuals)
- https://www.nngroup.com/reports/past-intranet-design-annuals/
Free Article
Books
- "Cost-Justifying Usability, Second Edition: An Update for the Internet Age, Second Edition" (Interactive Technologies)