A FEW YEARS AGO, when I was in Silicon Valley with nothing to
do, I stopped by one of the valley's famed stores that sell used and
"recycled" computers. In the store's front were used minicomputers,
workstations, terminals and lots of old PCs that had all seen better
days. Then I noticed that the store was selling used hard drives as
well. A 10GB drive could be had for just $30—quite a bargain at the
"You clear the information off these drives before you sell them?" I asked innocently.
"Absolutely," said the man behind
the counter. "I do it myself. We run FDisk on every drive. There's no
way to get back the information after you do that."
Really? Turns out he was wrong.
Running Windows FDisk on a 10GB drive overwrites only 0.01 percent of
the drive's sectors. Although Windows doesn't give you any tools for
recovering the data afterward, many such tools are currently on the
market (for descriptions of those tools, see "Tools of Evidence,"
Machine Shop, March 2003).
But the real treasure trove that day
wasn't on the store's display shelves; it was in the warehouse. The
cavernous space out back had several shelves stacked high with old hard
drives, each $5, "as is and untested," according to the sign. In other
words, nobody had even run FDisk on those drives. Pop one into a
computer, and you could recover the previous owner's files simply by
I bought 20 of them.
I took the drives home and started
my own forensic analysis. Several of the drives had source code from
high-tech companies. One drive had a confidential memorandum describing
a biotech project; another had internal spreadsheets belonging to an
international shipping company.
Since then, I have repeatedly
indulged my habit for procuring and then analyzing secondhand hard
drives. I bought recycled drives in Bellevue, Wash., that had internal
Microsoft e-mail (somebody who was working from home, apparently).
Drives that I found at an MIT swap meet had financial information on
them from a Boston-area investment firm. Last summer, I started buying
drives en masse on eBay.
In all, I bought and analyzed the
content of more than 150 drives with the help of Abhi Shelat, another
graduate student at MIT's Laboratory for Computer Science. We found
that between one-third and one-half of the drives still had significant
amounts of confidential data, even though many had been through a
Format or FDisk operation. On another third, someone had deleted the
document files but left the applications behind. It was a simple matter
to undelete the data files and retrieve their secrets as well.
In fact, only 10 percent of the drives I purchased had been properly sanitized.
Much of the data we found was truly
shocking. One of the drives once lived in an ATM. It contained a year's
worth of financial transactions—including account numbers and
withdrawal amounts—from a organization that had a legal requirement to
not divulge such information. Two other drives contained more than
5,000 credit card numbers—it looked as if one had been inside a cash
register. Another had e-mail and personal financial records of a
45-year-old fellow in Georgia. The man is divorced, paying child
support and dating a woman he met in Savannah. And, oh yeah, he's
really into pornography.
Abhi and I published our findings earlier this year in IEEE Security and Privacy
journal. The story got a lot of media attention. It seems that many
people have heard that some used computers still have confidential
information on their hard drives, but few suspected the scale of the
Suds for Your Hard Drive
So what's to be done?
Perhaps the saddest observation in
our story is that erasing information from hard drives is not
difficult—with a little bit of Web searching, we found more than 50
programs that purport to clean your hard drive so that the information
on it cannot be recovered using even the most advanced technical means.
One program costs more than $1,000, but some cost only $20 or $30,
while still others are free. All of the programs do more or less the
same thing: They repeatedly overwrite the blocks on your computer's
hard drive with random bit patterns, completely obscuring the
information that was previously there.
These so-called disk sanitizers
actually come in two varieties. The first is programs that promote
themselves as file shredders, secure erasers or slack-space sanitizers,
designed to be used on a running computer system. They overwrite blocks
on your disk that aren't actively being used to store files but might
have been used in the past for file storage. These programs, such as
SecureClean from AccessData, assure that deleted files are no longer
recoverable. The best will sanitize other kinds of telltale privacy
leaks, including browser caches, temporary files and certain kinds of
The second kind of program will
completely erase the contents of a disk—just the thing when you want to
upgrade the PCs in the accounting department and redeploy them on
reception desks throughout your enterprise. The programs, properly
called disk sanitizers but sometimes called disk shredders, repeatedly
overwrite every block of a disk drive, then fill the drive with zeros.
The best disk sanitizers come on a
bootable floppy or CD-ROM. You insert the removable media into the
computer to be wiped clean, boot the computer and verify your
intentions to the program. It does the rest. Clearly, these programs
can be dangerous in the hands of a disgruntled employee—one reason it's
always a good idea to restrict physical access to your most important
systems. One disk sanitizer I'm particularly fond of is called
Autoclave. You can download it from staff.washington.edu/jdlarios/autoclave, write it to a floppy and go to town.
But the study that Abhi and I did shows that many organizations are simply not taking the problem seriously.
One key reason for today's poor disk
sanitization practices is that it's very difficult to tell the
difference between a disk that has been properly sanitized and one
that's simply been reformatted. Both look blank to the untrained
technician—you need forensic tools to tell the difference. You also
need to put the drive in a working computer. So simply checking to see
if a disk is sanitized can be prohibitively expensive in many cases.
Another reason, we
suspect, is that most people don't appreciate the risk—the
used-computer market is literally awash with personal information from
businesses and individuals, yet there are relatively few cases of that
information being used for nefarious purposes.
The used-computer market is literally awash with personal
information from businesses and individuals, yet there are relatively
few cases of that information being used for nefarious purposes.
Is data left on salvaged hard drives
a problem for the typical CSO? I think it is. We spend so much time and
money trying to protect the information on our computers, it's utterly
irresponsible for us to then just throw it out. Why should the
confidentiality of data in your organization depend on the good
intentions of a person who buys one of your used drives?
Search and Recovery
This whole world of disk sanitization can be very off-putting to
the average CSO. Many people maintain that shadowy organizations such
as the National Security Agency can retrieve data from a hard drive
even after that data has been overwritten with a random pattern. Some
say that you need to overwrite a hard drive not once, but seven or even
Such lore has even made its way into
the disk sanitization programs. SuperScrubber from Jiiva, one of the
few Macintosh data sanitization products, offers five so-called
security levels: Simple (not secure), Simple + Verify (not secure),
Strong, Military and Paranoid. Why in heaven's name would a security
professional use a security program in a manner that the program itself
claims is not secure? Such attitudes and programs make the task of
erasing hard drives seem so daunting that many people are apparently
scared away. Why try to solve a problem that's basically unsolvable?
In fact, there is no unclassified
evidence that data on a modern hard drive can be recovered after it has
been overwritten with just a single pass of random information. Some
have made such claims, but no such recovery has ever been demonstrated
in public. Today's hard drives are specifically designed not to work
that way. When you save a new version of a Microsoft Word file on your
hard drive, for instance, you want to get the new—not the old—version.
A growing number of businesses offer
to properly sanitize, refurbish and reload your computers with "clean"
software before the machines are repurposed within your organization or
sold. Although outsourcing sounds attractive, I'm concerned that it is
exceptionally difficult to audit those companies and make sure they are
actually deleting your data.
In the end, preventive technology is
a better solution to the sanitization problem. If you use an encrypted
file system, you can sanitize a disk simply by erasing the key. I'd
like to see that sort of technology built in to hard drives. Or better,
perhaps someday soon, all disk drives will come with a self-destruct
feature—just like Star Trek's Enterprise did!
Simson Garfinkel, CISSP, is a technology writer based in the Boston
area. He is also CTO of Sandstorm Enterprises, an information warfare
software company. He can be reached at firstname.lastname@example.org.
ILLUSTRATION BY ANASTASIA VASILAKIS
Most Recent Responses:
I used their service it great. It takes 2 minutes per hard drive to
make the hard drive impossible to recover any data. To visit their
site: www.4needs.us. If you have any question contact:email@example.com
"In fact, there
is no unclassified evidence that data on a modern hard drive can be
recovered after it has been overwritten with just a single pass of
random information. Some have made such claims, but no such recovery
has ever been demonstrated in public. Today's hard drives are
specifically designed not to work that way."
The aforementioned quote from the article HARD DISK RISK is the most
definitive statement I've read re:sanitizing a hard drive. Yet I
continue to read articles and books that state to the contrary, the
most extreme statement being written by a Wallace Wang who says:
"...everything you do on your computer can be recovered and examined
So which is correct? Is there a real and final (irrevocable)
sanitization process available to business and private individuals, or
is every hard drive an infinite storage medium that can be excavated by
Roy Wells has the correct approach - I boiled my last hard drive for
thirty minutes then chopped it up - its the only really safe way -new
ones's are cheap enough today
Given the relatively low cost of hard drives, there is no reason not to
physically cut up the hard drive being discarded, thereby removing the
slightest doubt as to the security of the information contained
therein. After the cutting process, one need not worry what recovery
method a third party may employ; nobody is going to see that data ever
I agree that if you are going to reuse the drive internally, sanitizing
the drives with one of the utilities that attempts to make the data
unrecoverable is just fine. However, if the data on the hard drive is
the least bit sensitive, follow the lead of many defense contractors
and send the drive through a metal chipper instead of letting it out of
the organization (this prevents even sophisticated data recovery
methods). The additional security is worth the cost. If you are sure
that none of the data is sensitive, really sure, sanitizing the drives
and applying a Linux image seems a reasonable course of action (as long
as you are REALLY sure about the data).
Computer Waste Security Services, Inc.
Index of all responses to this column to date.