Redwood City Ð Seeking to boost its services business, NeXT in November hired Angela Spearman as director of professional services, giving her responsibility for all NeXT training and customer support.
With Spearman's hire, her 35-person group moves back from the software organization to the sales and marketing organization. Spearman will report to Warren Weiss, vice-president of North American sales and marketing.
"Everything we do now at NeXT is a profit center. Her group will be profitable by first quarter of 1994 and will represent about ten percent of the company's revenue," said Weiss.
The organization provides a range of services, including educational classes, premium support for developers and administrators, hot-line support for technical questions, and NeXT's new mentorship program.
Spearman comes from the Santa Cruz Operation (SCO), where she was previously director of SCO's 130-person technical support services and quality department.
"She knows more about UNIX in Intel than anyone else I've been around. SCO has fallen into all the holes surrounding these issues, and Angela's experience will guide us around them," said Weiss.