CAMBRIDGE, Mass. Jan. 15 —
So, you think you cleaned all your personal files from that old
computer you got rid of?
Two MIT graduate students suggest you think again.
Over two years, Simson Garfinkel and Abhi Shelat bought 158 used
hard drives at secondhand computer stores and on eBay. Of the 129
drives that functioned, 69 still had recoverable files on them and
49 contained "significant personal information" medical
correspondence, love letters, pornography and 5,000 credit card
numbers. One even had a year's worth of transactions with account
numbers from a cash machine in Illinois.
About 150,000 hard drives were "retired" last year, according to
the research firm Gartner Dataquest. Many end up in the trash, but
many also find their way back onto the market.
Over the years, stories have surfaced about personal information
turning up on used hard drives, raising concerns about privacy and
the danger of identity theft.
Last spring, Pennsylvania sold used computers that contained
information about state employees. In 1997, a Nevada woman bought a
used computer and discovered it contained prescription records on
2,000 customers of an Arizona pharmacy.
Garfinkel and Shelat, who reported their findings in an article
to be published Friday in the journal IEEE Security & Privacy,
said they believe they are the first to take a more comprehensive
though not exactly scientific look at the problem.
On common operating systems such as Microsoft's Windows, simply
deleting a file, or even following that up by emptying the "trash"
folder, does not necessarily make the information irretrievable.
Those commands generally delete a file's name from the directory.
But the information itself can live on until it is overwritten by
new files.
Even reformatting a drive, or preparing the hard drive all over
again to store files, may not do it. Fifty-one of the 129 working
drives in the MIT study had been reformatted, and 19 of them still
contained recoverable data.
The hard-to-erase quality of hard drives is seen as a good thing
by some. Many users like believing that, in a pinch, an expert could
recover their deleted files. Law enforcement officers can examine a
computer and lift incriminating e-mails or porno images from the
hard drive.
The only sure way to erase a hard drive is to "squeeze" it:
writing over the old information with new data all zeros, for
instance at least once, but preferably several times. A one-line
command will do that for Unix users, and for others, inexpensive
software from companies such as AccessData works well.
But few people go to the trouble. Many ordinary computer users
toss their old drives into the closet, or take a sledgehammer to
it.
As it turned out, most of the hard drives acquired by the MIT
students came from businesses that apparently had a misplaced
confidence in their ability to "sanitize" old drives.
Tom Aleman, who heads the analytic and forensic technology group
at the accounting firm Deloitte & Touche, often encounters
companies that get burned by failing to fully sanitize, say, the
laptop of an employee who leaves the company for a job with a
competitor.
"People will think they have deleted the file, they can't find
the file themselves and that the file is gone when, in fact,
forensically you may be able to retrieve it," he said.
Garfinkel has learned his lesson. As an undergrad at MIT in the
1980s, he failed to sanitize his own hard drive before returning a
computer to his father. His father was able to read his personal
journal.
On the Net:
photo credit
and caption:
Simpson Garfinkel, a graduate
student at the Massachusetts Institute of Technology's
Laboratory for Computer Science, holds a hard drive in his
Belmont, Mass., home, Monday, Jan. 13, 2003. The drive is one
of more than 100 used hard drives he bought, most of which
still held personal and financial data from their previous
owner. (AP Photo/Josh
Reynolds)
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